Subway Longwell Green

Welcome to Subway Longwell Green, a unique spot nestled at Unit 1-4 Aldermoor Way, Longwell Green, BS30 7DA. Known for offering custom sandwiches and fresh ingredients, this Subway branch has its charm and challenges. While the ethos of Subway revolves around fresh, made-to-order subs, the experience here has met with mixed customer feedback.

On the upside, it's clear that there are standout employees who elevate the dining experience. For instance, Alex has garnered praises for his friendly demeanor and familiarity with regular customers' orders—a personal touch that makes a difference in fast food. However, it’s evident that the service at Subway Longwell Green can be hit-or-miss. Frequent customers have reported long wait times and inconsistencies in their orders, highlighting a need for improved staffing and training during peak hours.

When it comes to their sandwiches, the promise of customization is enticing. You can choose from several toppings to create the perfect sub. However, Alisha_Diana's experience—receiving only chicken in her sandwich—points to a crucial flaw in execution. It’s disappointing when such a simple request goes unfulfilled.

For consumers expecting a well-rounded meal, the absence of attention to detail can be frustrating. Patron Justyna Grzegorczyk remarked on the busy atmosphere, suggesting that additional staff may enhance the overall service experience and allow customers to receive their orders in a timely manner.

  • Location: Unit 1-4 Aldermoor Way, Longwell Green.
  • Phone Number: (117) 967-3135.
  • Strengths: Fresh ingredients, a few exceptional staff members like Alex.
  • Weaknesses: Inconsistent order fulfillment, long wait times, disinterested staff.

In conclusion, Subway Longwell Green holds potential with its fresh offerings and personalized service, but it must address frequent operational lapses for a truly satisfying dining experience. The combination of high expectations and occasional disappointments offers a raw insight—while the dream of a perfectly crafted sandwich floats in the air, customers here anxiously await its realization.

Subway Longwell Green Menu

Location

Address: Unit 1-4 Aldermoor Way, LONGWELL GREEN, LONGWELL GREEN, LONGWELL GREEN BS30 7DA
Phone: (117) 967-3135

🕓 Work Hours
MON 8:00 - 20:30
TUE 7:00 - 21:00
WED 7:00 - 21:00
THU 7:00 - 21:00
FRI 8:00 - 21:00
SAT 8:00 - 21:00
SUN 9:00 - 19:30

Last Reviews

  • Author: Alisha_Diana 15

    19 February 2025

    If I could I’d leave no stars. I ordered a chicken breast six inch. With lettuce, cucumber and sweetcorn. Mayo And cheese. I got my order sent. Went to sit down and all I had in my six inch was chicken breast! Nothing else that I had asked for. I’m absolutely appalled and this isn’t the first time I’ve had issues with this subway either. I thought I should voice this to see if they actually do something about it.

  • Author: Lawrence Sims

    19 February 2025

    Server was disinterested in doing the job, when it came to paying the server was on his phone replying to his messages. Shocking service!Edit because the manager doesn't know that users can't reply to Google Reviews:No receipt given considering the employee had already started looking at their phone before offering a receipt. I visited on Friday th at :pm.

  • Author: Justyna Grzegorczyk

    19 February 2025

    I recently visited the Subway location at Longwell Green and wanted to share some feedback regarding my experience.During our visit, the restaurant was very busy, and we waited a considerable amount of time to be served. Given the high volume of customers, it may be beneficial to consider scheduling additional staff during peak hours to improve service efficiency.Additionally, although the location closes at : PM, one staff member began sweeping the floor around : PM while customers were still eating. This seemed unprofessional, as I was concerned that dust might affect the food. It would be more considerate to perform this kind of cleaning after customers have finished their meals or when the dining area is empty.

  • Author: Samantha Hayward

    19 February 2025

    Alex is by far the BEST member of staff in there. He's so lovely he knows my order as soon as I come in he's literally the best member of staff subway have down there I've given it stars for Alex. There's another lad down there who's not so nice i dread coming in when hes in he's got zero empathy and he gives off an angry persona! And thinks he knows everything I would name him but generally don't known his name!

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